Customer Testimonials near Countryside IL
Great selection! Angelo was fantastic and so easy to deal with. He’s a star!
Excellent team from document preparation to a tutorial on the vehicle features. Well done by all!
Keith took the time I needed and guided me through the process of purchasing a car. He explained the best type vehicle for me and why. I truly appreciate the service and consideration he gave me.
Great Service. Angelo and Frank were amazing and easy to work with. Thank you Very Much guys.
KEITH WAS AWESOME TO DEAL WITH HAD THE SPORT PLATINUM i WANTED AND A 2025 TO BOOT TOOK CARE OF ALL MY WANTS
The team of guys I worked with were professional, caring and efficient. Thank you for help
Keith is knowledgable and over the top helpful. If I could give ten stars I would.
Liked working with them. Honest and straightforward. Ordered an Escalade and received as promised.. I recommend them
Happy with the new car and the the overall experience at Ettleson. I appreciate the openness and transparency from Frank (general manager) and the entire team during our negotiations and closing of this deal. There were some issues with the rebate program offered by other companies, but Frank kept his word and honor de entire deal. I do recommend Ettleson for anyone looking for a great car dealer in the Chicago area.
Great experience with the team and entire process from start to finish and the follow up
Living my new 2025 Escalade!! The whole experience was awesome!! Thanks Keith! Louise was on point with showing us all the options and how they work! Ettleson rocks!!
This dealership always does an excellent job and for that reason I continue to buy cars from them. Whether it's Brian selling me a car or Kyle in service, they always take care of me.
It was a great experience looking at my new vehicle and stress free leasing experience.
Dave Garza has been excellent as always.. and Louis very knowledgeable and an excellent person to work with! Some concerns about delivery but everything turned out good..
Dave Garza was awesome in the process of helping us purchase our vehicle! Very helpful and knowledgeable. Everyone at Ettleson was great!
MR T is as good as it gets. Eric also provides excellent assistance in setup, Finally Louis and Jessica are a outstanding team support.
Brian and Bill go above and beyond to make the experience flawless and easy to get what you want
Louis and Dan C were a pleasure to work with. Both were very helpful and professional
I can’t thank my two guys that helped me out on delivery and helping me with my new car! Excellent service and Louis was extremely helpful
Micheal calneyn ,Luis, and Katie they were very helpful with my first Cadillac, Ty and highly recommend
No complaints here! Angelo did a fantastic job. I couldn't be happier with the car or the service!
My sales rep, Mike, is the best sales rep I have ever dealt with. Explained everything in the process. Introduced me to sales manager and service manager. Showed me around the dealership so I would know where to go for service. This dealership has earned my business.
All my automotive needs are through Ettleson Cadillac! They treat you like family, and I would use no other dealership!
First, let me just say that the Used Car Manager made this happen. He was very easy to work with and the appraisal he gave me on my trade made this whole deal work. I usually have the hardest time on my trade in's because I DO my homework but Tom O'Malley works with you and figures out the way to make a deal. Ettleson Cadillac, Buick, GMC is a GREAT place to buy a new or used vehicle.
Absolute pleasure working with the salesman Bill Sharkey, he was a total professional and did everything he can to make the deal work in my favor. Will recommend all my friends and family to him.
Ettleson Cadillac is the undisputed Champ when it comes to customer service. Tom O’Mallet and his team are 2nd to none. A big thanks to Paul and Vanessa in service. Thank you Ettleson Cadillac.
Luis, Angelo and Ray plus Katie were great at closing the deal on my new Cadillac! Angelo showed me the car, Luis showed me how to operate this wonderful car and Katie closed off the deal with terrific financing
Bill and Frank were great to work with. Best experience I've ever had leasing a car.
KEITH KISSANE, Frank AMADEO and PAUL in service are the consummate employees. every company should have people like this working for them. I will continue to trade with Ettelson Cadillac and I’ll refer friends and family their way. GREAT JOB GUYS.
Angelo and Frank are always so helpful. They just what I was looking for at a great price.
Keith and Louis are outstanding. No need to buy a Cadillac anywhere else in Chicago.
Outstanding buying experience. The 8th vehicle purchased from Ettleson, 2 This year. Everyone is super nice and knowledgeable Brian, Mike and Louis were a genuine pleasure To work with
Great buying experience! Everyone was helpful snd knowledgeable This is the 6th vehicle I I purchased from Erttleson and 2 new vehicles thid yesr
Everyone at the dealership was incredibly patient, knowledgeable, and kind. Product specialist, Luis, walked me through the entire vehicle and answered all of my questions flawlessly. Highly recommend this dealership.
Pleasure to do business with them. No pressure approach in their sales presentation. Were fair with our trade in value.
David and Luis were great and very helpful!! Definitely recommend using them and will in the future!
I recently purchased a Cadillac XT5 from Ettleson Cadillac and was completely impressed with their professionalism and customer service. A special thank you to our salesperson Bill Starkey, his excellent customer service was beyond amazing. I also want to thank Katy Callinan for all of the great information she shared. Lastly thank you to Luis, who took the time to explain all of the wonderful gadgets the vehicle has to offer. I would definitely recommend Ettleson Cadillac if you are looking to purchase a vehicle.
Frank, Louis and Bill were the best. They were all very helpful and explained everything in detail.
Excellent customer service by Mike & Luis, explained everything on my new Lyriq. And would absolutely highly recommend!
Outstanding customer service. Angelo and Luis were very helpful. I would recommend these gentleman to anyone
Keith and Frank made it very easy to purchase my new XT5,I have now purchased my 7th car from Keith and ettleson cadillac.Luis did a good job on explaining everything about the car and Finace made the process very easy with the paperwork .Will definitely recommendKeith and Ettleson cadillac ...
Keith was excellent and professional. He handled the purchase in a straightforward manner and explained everything. Luis was very helpful and professional in explaining the car’s functions. Both Keith and Luis are recommended.
I had an amazing experience at Ettleson Cadillac. Angelo went above and beyond to find the perfect fit for me. He made sure I found the perfect Cadillac by letting me test drive several different ones. After finding the perfect fit, Louis spent a long time making sure I was comfortable with operating everything on the dashboard, he helped connect my phone and set up Onstar and the Cadillac app on my phone. I highly recommend Ettleson Cadillac- the team is great!
Great dealership to do business with, my family has bought all of they’re new cars here staff is friendly and eager to help I always feel like family when buying a car from the Ettleson group
Dave Garza was terrific; Frank was also very helpful. Got a beautiful car. Thanks you
Excellent customer service with all of the staff, especially Dan! Thank you for all your assistance!
Mr Garza was amazing. My time there was enjoyable and the reason I will come back a third time. They only reason I went back to the dealership was the service of Mr Garza
We are a repeat customer for over 25+ years. Wonderful dealership with excellent customer service and pricing! Thank you Keith Kissane.
Angelo was exceptionally helpful in listening to what we wanted with our new vehicle. This is the second Cadillac that we have purchased with him because of the customer service he provided.
Angelo was very professional and was very helpful and knowledgeable friendly and courteous in picking my suv Lewis was great also..
Lewis and Angelo were awesome with helping me pick out the perfect SUV. They both were very patient ensuring I knew about working all things on the suv before leaving including setting up my apps for me.
Bought a Cadillac from Keith and Louis. everyone was helpful and friendly with my purchase
Excellent experience purchasing a new Cadillac. Will definitely recommend Dave Garza and the staff at Ettelson Cadillac to anyone looking for a new car
Great service all around. Provide every information you need and very patient to find the right vehicle.
David and Luis were very helpful and courteous Definitely would buy a car again here
You can't beat the service from the sales team at Ettleson Cadillac. Danny Calandriello is top notch. I keep going back because of him.
Dave Garza was great his customer service was outstanding he knew how to sale me my truck he ordered it exactly how I wanted it and kept intouch with me from beginning to end of the process excellent job Thanks Dave see you next time.
Dan was great. Always available when I had questions. Luis did a thorough job introducing the Lyriq.
Everyone I talked to was professional and knowledgeable. They went over and above to find the perfect car for me. I have been using their service department for several years. Paul was able to diagnose any problem I had to get me back on the road.
Louis and Dan are great to work with. Both made the sales process easy and painless
Keith Kissane was very helpful on purchasing my brand new Cadillac. He did everything to provide me the best service I’ve experienced at car dealer. Someone that was in customer service over 15 years that was A+ service. No pressure and put us in the car I wanted. Thank you Keith for everything! Dollars
Over all good - still waiting on PIN for free charging which is frustrating but overall good.
I have worked with Brian for 10 years and he and his team are great! He has earned my trust and takes the time to personalize my experience and goes above and beyond to ensure I am satisfied with my purchase. He is extra aware of my son Hunter's passion for cars and always includes him in the process, which he loves. I had the pleasure to work with Angelo, Luis, Katherine and Morgan and they all provided great service.
I am completely satisfied with my purchase experience at Ettleson Cadillac. The process was very efficient and the review of my new vehicle was thorough to insure understanding of all options.
OUTSTANDING DEALERSHIP...Dan & Frank were great. They also have a super service area with top notch people
Both Louis , Brian, and Angelo were all extremely helpful in the leasing of my new Cadillac. Every step of the way they were all informative and patient. I have dealt with this dealership for many years, and have always been pleased with the service I received.
They always take very good care of me. I was in and out very quickly on the day I picked up my new car. Great communication and service!
Angelo boccia, Frank and Luis were all helped me through the process of buying my new car
Dan and Frank are great to work with. I could not be happier with the entire process!
Luis and David Garza were extremely helpful with the purchase and the Onstar signing process
It was a good experience and when the time comes to buy again, I will come back.
Dealing with Keith was a great experience. No pressure, no xx. everything that Keith promised, he delivered. Couldn't ask for a more simplified, pleasant interaction and transaction. This is the way it should always be.
Great to work with. Brian is the absolute best and professional dealer to work with!
This is my 7th vehicle purchased/leased at Ettleson over the last 20 years. I've always received excellent customer treatment from the sales and service staff. Michael Calmeyn was very cordial and knowleagable helping me through the leasing process. Luis Alvarado did an excellent job in explaining the interior systems of the XT5 and setting up my iphone. Thanks to all for making the experience as seamless as possible.
Great service! Keith took care of the transaction with ease. I have now purchased multiple vehicles from Ettleson. It's always a great experience.
The dealership provided great help from the staff and helping me choose my car. Thank you
EXCELLENT dealership. Mike Calmeyn is knowledgeable, friendly and professional and a great representative of the dealer. This is the FIFTH Cadillac through Ettleson which remains our dealer of choice.
Katy, Keith and Luis were very helpful. Everyone was professional and curious and informative. Thanks for the excellent service
Great experience all around Keith took care of everything couldn’t have been smoother experience
David garza, Katy and Luis were helpful with the purchase of my new car. Everything went smoothly!
Kieth Kissane and Luis gave me a seamless experience. I’ve been a repeat customer for years and have always gotten great service!
Michael Calmeyn and Luis provided me excellent service. Luis was very informative when it came to the Cadillac that bought. Michael was also very knowledgeable and very helpful when it came to me selecting the Cadillac that o purchased.
Awesome Customer service. The staff were very knowledgeable. I was able to test drive both cars I anticipated purchasing. I bought my dream car for an excellent price. Louis and Angelo were awesome to work with. Thank you to them and to the Finance Department. You guys are awesome!
Great friendly service and they take the time to show you how to use all the different components Luis and Keith are the best
Frank, Angelo, and the Ettelson team are amazing. This is the only place I trust when purchasing a new vehicle.
Joe was an absolute pleasure to work with and made this buying process the best I have ever had. He is a very sincere man and everything he told me prior to the purchase happened exactly that way. He even went as far as to call me the next day regarding an accessory part I asked about when buying the vehicle. If you are looking for a new vehicle, I would recommend making this dealership and Joe to be your first stop.
What a genuine pleasure to purchase a car from people who care. Who go out of their way to ensure satisfaction to a customer. We received wonderful service from Michael, Louis and Brian After our explanation of all of the vehicle they set up another appointment at our home and the gentleman spent 2 hours making sure we knew everything about your new Epix Their attention to the slightest detail is outstanding
After visiting another Cadillac dealer in Tinley Park, Bill Sharkey was a pleasure to deal with. The atmosphere of the entire dealership is focused on the customer and I felt like I mattered.
Lewis was fantastic. Michael Calmeyn was great and helpful through the process. My daughter and I are very happy!
Had the car I was after and provided good and timely service. Would do business again!
This is the second car I have leased from Angelo. He is a great person and has always answered my calls and questions. Customer service is a 10! Would definitely recommend you give him a call if you have an interest in Cadillac.
I bought several Cadillac's from another dealer closer to my home. They were good to work with but then they stopped. I went to Ettleson (close to work) and everyone I've dealt with was kind and knowledgeable this is my second Cadillac from Ettleson, it was a great experience.
Danny and Louis were amazing and made our buying experience fantastic. They were patient and kind and explained everything to us. We will recommend them and this dealership to all our friends.
Can’t say more about Ettleson Cadillac. We came from another dealer we didn’t care for and Ettleson Cadillac met all of our expections.